You can find here a list of frequently asked questions by other customers:
I have some research questions and I can’t find the appropriate service in your list of services. Can I request a new service or discuss my research questions?
Yes. Feel free to contact us and explain what you would like to do. We will be glad to reply you with a proposed service.
I have RNA microarray data, not RNA-seq data. Can I request differential gene expression analysis for my RNA microarray data?
Yes. Although we use the latest technologies in our service description, we also support older technologies.
Is the list of deliverables all you deliver?
No. The service is usually implemented as a pipeline of multiple steps that generate several tables and graphs. The list of deliverables represents the main output of the service. If there is a specific deliverable not listed, you can request for it and we will generate this deliverable for you.
Which algorithms, programming languages and libraries do you use to implement your services?
The choice of algorithms depends on several factors such as the sequencing technology used to generate the data and how we adapt the service to your specific research question. We usually use either R or Python to design a pipeline that implements the service. We will send you the deliverables with a detailed report that indicates clearly the algorithms and technologies used.
I know the service that I need to apply for. How can I request a quote?
Contact us and explain what you would like to do and your service of choice. We will do exploratory analysis and quality control of your data and share it with you free of charge. If the data are of adequate quality and consistent with the metadata of samples, we will send you a quote and discuss with you further details about the analysis and delivery.
Tawftics 